Ivanka Mamic's Documents

Ivanka Mamic's Documents

ISO IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course

ISO IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course
Read more
SaaS and Web Applications Specialist Level Complete Certification Kit - Software as a Service Study Guide Book and Online Course

SaaS and Web Applications Specialist Level Complete Certification Kit - Software as a Service Study Guide Book and Online Course
Read more
Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service desk

Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service desk
Read more
ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course

ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course
Read more
ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit

ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit
Read more
ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit

ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit
Read more
The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition

The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
Read more
ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide

ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide
Read more
ITIL V3 capability module operational support and analysis : exam prep study guide : how to pass on your first try : ensure your ITIL certification now with study notes and ITIL practice questions & exam tips

ITIL V3 capability module operational support and analysis : exam prep study guide : how to pass on your first try : ensure your ITIL certification now with study notes and ITIL practice questions & exam tips
Read more
ITIL V2 Foundation Complete Certification Kit: Study Guide Book and Online Course

ITIL V2 Foundation Complete Certification Kit: Study Guide Book and Online Course
Read more
ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management

ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management
Read more
ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management

ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management
Read more
The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed

The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed
Read more
ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Capability Complete Certification Kit

ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV Capability Complete Certification Kit
Read more
ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide

ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide
Read more
Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook

Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook
Read more
Nastanak čistilišta

Nastanak čistilišta
Read more