IT Convergence and Services: ITCS & IRoA 2011

Lecture Notes in Electrical Engineering Volume 107 For further volumes: http://www.springer.com/series/7818 James J...

218 downloads 2838 Views 13MB Size Report

This content was uploaded by our users and we assume good faith they have the permission to share this book. If you own the copyright to this book and it is wrongfully on our website, we offer a simple DMCA procedure to remove your content from our site. Start by pressing the button below!

Report copyright / DMCA form

Recommend Documents

Lecture Notes in Electrical Engineering Volume 114 For further volumes: http://www.springer.com/series/7818 James J....

Communications in Computer and Information Science 206 Geuk Lee Daniel Howard ´ ˛zak (Eds.) Dominik Sle Convergence...

MARKETING IT PRODUCTS AND SERVICES MARKETING IT PRODUCTS AND SERVICES Jessica Keyes Boca Raton London New York ...

Lecture Notes in Business Information Processing Series Editors Wil van der Aalst Eindhoven Technical University, The N...

Dedication For my son Marshall, who loves history, especially military history. And anything else to do with the milita...

Advanced Praise for Global Sourcing of Business and IT Services “Lacity and Willcocks have been studying and reporting ...

Managing the IT Services Process This page intentionally left blank Managing the IT Services Process Noel Bruton A...

Managing the IT Services Process This page intentionally left blank Managing the IT Services Process Noel Bruton A...